Our Consulting Services

Need to get started on a transformation, but not sure how? If you need help scoping a transformation program and laying out a realistic timeline, scope, and budget, we can help. In addition, we can assist in selecting integration partners and technology platforms.

Sound governance and decision-making are the key to keeping a transformation program on track. Setting up a structure that brings operations, functional groups, and technology together with defined decision rights and escalation paths will keep the transformation moving on time and on budget. We bring the knowledge of how to set a program up for success and can work with you as you go through the delivery.

Once a program starts, we can provide independent oversight for the program management office and overall program. Based on experience, we know the right questions to ask to ascertain whether a project is in relation to its overall plan and can spot potential risks before they turn into critical delays.

Many transformation programs start with a solid business case approved by the C-Suite and the Board and then put on a shelf as the program progresses. For a transformation to deliver actual results, the questions “How?” and “Who?” must continuously be in focus. Cost savings only happen when work is automated, centralized, or standardized. Revenue growth happens when new products and services are delivered as efficiently as possible. We can provide the oversight to keep this focus at the forefront of every transformation program.

Expensive program delays could often have been avoided if risks were properly identified and mitigating actions agreed upon at the appropriate level. Too frequently, risks are identified within a working group but not raised early enough to the appropriate level to be acted upon. Sand Heron Consulting brings the framework for assessing and mitigating risks through the proper governance and decision-makers.

Transformation programs often turn into “technology replacement programs.” If organizational changes and cultural changes are not part of the discussion, opportunities will be missed. Transformation should be just that. It takes focus, work, and commitment from the top and a strong delivery team to effect a change that will sustainably improve company performance. Sand Heron Consulting helps companies remember the people aspects of transformation and the actions needed to “make transformation real.”